Ticket Desk Agent Training

A Ticket Desk Agent requires a vocational training provided by private bodies such as the ESMA and recognized by aviation sector companies.

The training comprises a short theoretical session realized by professionals which leads you to complete your aviation diploma. You will have to do an internship to put in practice your theoretical knowledge. This experience can regularly result in a job offer.

The Ticket Desk Agent Training requires a fluent english speaking and a trading culture.

Realise your training at the ESMA and give you all chances to get your diploma.

All ESMA Ground Staff training programs exist still 1990 and target individuals or companies who wish to learn a new trade in a short period which is opened to A-Level profiles.

The Diploma

The ESMA proposes a varied offer of training to become a Ticket Desk Agent. At the end of this training, students obtain a certificate necessary to apply to work in an airport, an airline or a ground-handling companies.

At the ESMA, the training is divided into theoretical and practical modules.

Theoretical training

During the training, courses take place within the school. Trainees follow modules on airlines and alliances, tourism geography, international regulation and tourism in general. They are also trained on flight check-in software. For this training, ESMA has computing rooms to individually access to working platforms.

Instructors are former professionals who can share their experience and competences with you.

Practical training – Internship

The Ticket Desk Agent training at the ESMA can be validated only after an internship realization. This experience will have to put into practice the theoretical knowledge and will be subject to an internship report. This document describes activity and tasks realized by the trainee, but also include the manager evaluation about his work.

It is the trainee duty to find an internship, however our instructors remain available to speak about the sector and the companies which are hiring, as well as to bring recommendations during applications. The company can be situated in France or at the international scale in a travel agency or an airline.

An internship can often lead to a hiring if the trainee meets the company requirements. As an advice you must follow with serious this internship and show your interest in the team work.

Training prerequisites

  • Be aged between 18 and 45 years old
  • A-level or significant professional experience
  • Fluent English
  • Clean police record
  • Good presentation
  • Geographical mobility

 

Duration: 4 weeks in class / 8 weeks in company

Training Price: 1 790€

Multi-Skills Training

You can also choose to modulate the Ticket Desk Agent training with an other diploma.

The school set up the following training:

Ticket Desk and Passenger Service Agent

Ticket Desk Agent & Passenger Service Agent

Duration:  9 weeks in class/ 4 weeks in company

Training Price: 2 990€

Ticket Desk and Passenger Service Agent and Turnaround Coordinator

Ticket Desk Agent & Passenger Service Agent & Turnaround Coordinator

Duration:  14 weeks in class / 4 weeks in company

Training Price: 4 590€

Training modules calendar

The multi-skills training are based on the ab-initio training calendar. You can find all training sessions on this page.

The internship for a multi-skills training will be done in the profession of preference.

More information

gto@esma.fr

04 67 13 75 00 / ext. 7568

Do you have any additional question about Airport Ground Staff ?

Do you want to receive all training information or send us your application? 

Other ESMA aviation training programs

Cabin Crew Training

Pilot Training

U.A.V. Pilot Training

Ramp Agent Training

Aircraft Maintenance Training

Passenger Service Agent Training

Turnaround Coordinator Training

Flight Dispatcher Training

Ticket Desk Agent Training

A Ticket Desk Agent requires a vocational training provided by private bodies such as the ESMA and recognized by aviation sector companies.

The training comprises a short theoretical session realized by professionals which leads you to complete your aviation diploma. You will have to do an internship to put in practice your theoretical knowledge. This experience can regularly result in a job offer.

The Ticket Desk Agent Training requires a fluent english speaking and a trading culture.

Realise your training at the ESMA and give you all chances to get your diploma.

All ESMA Ground Staff training programs exist still 1990 and target individuals or companies who wish to learn a new trade in a short period which is opened to A-Level profiles.

The Diploma

The ESMA proposes a varied offer of training to become a Ticket Desk Agent. At the end of this training, students obtain a certificate necessary to apply to work in an airport, an airline or a ground-handling companies.

At the ESMA, the training is divided into theoretical and practical modules.

Theoretical training

During the training, courses take place within the school. Trainees follow modules on airlines and alliances, tourism geography, international regulation and tourism in general. They are also trained on flight check-in software. For this training, ESMA has computing rooms to individually access to working platforms.

Instructors are former professionals who can share their experience and competences with you.

Practical training – Internship

The Ticket Desk Agent training at the ESMA can be validated only after an internship realization. This experience will have to put into practice the theoretical knowledge and will be subject to an internship report. This document describes activity and tasks realized by the trainee, but also include the manager evaluation about his work.

It is the trainee duty to find an internship, however our instructors remain available to speak about the sector and the companies which are hiring, as well as to bring recommendations during applications. The company can be situated in France or at the international scale in a travel agency or an airline.

An internship can often lead to a hiring if the trainee meets the company requirements. As an advice you must follow with serious this internship and show your interest in the team work.

Training prerequisites

  • Be aged between 18 and 45 years old
  • A-level or significant professional experience
  • Fluent English
  • Clean police record
  • Good presentation
  • Geographical mobility

 

Duration: 4 weeks in class / 8 weeks in company

Training Price: 1 790€

Multi-Skills Training

You can also choose to modulate the Ticket Desk Agent training with an other diploma.

The school set up the following training:

Ticket Desk and Passenger Service Agent

Ticket Desk Agent & Passenger Service Agent

Duration:  9 weeks in class/ 4 weeks in company

Training Price: 2 990€

Ticket Desk and Passenger Service Agent and Turnaround Coordinator

Ticket Desk Agent & Passenger Service Agent & Turnaround Coordinator

Duration:  14 weeks in class / 4 weeks in company

Training Price: 4 590€

Training modules calendar

The multi-skills training are based on the ab-initio training calendar. You can find all training sessions on this page.

The internship for a multi-skills training will be done in the profession of preference.

More information

gto@esma.fr

04 67 13 75 00 / ext. 7568

Do you have any additional question about Airport Ground Staff ?

Do you want to receive all training information or send us your application? 

Other ESMA aviation training programs

Cabin Crew Training

Pilot Training

U.A.V. Pilot Training

Ramp Agent Training

Aircraft Maintenance Training

Passenger Service Agent Training

Turnaround Coordinator Training

Flight Dispatcher Training

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